General FAQs
- Is Essential Elements Jazz a part of EEI?
- Where are the rest of the melodies for book 3?
- Why aren't emails coming through?
- Can I change my username?
- Why can't I hear any audio or sound in the Music Studio?
- Why Can't I Calibrate my Microphone?
- Why isn't my microphone/camera working?
- How can I activate additional books in my account?
- How do I sign in if I don't have a teacher or school and want to use EEi?
- Do I need a high-speed internet connection?
- How secure is my information?
- How do I save my information?
- Can I use EEi on a tablet or smartphone?
- How do parents log-in?
- What kind of device will I need to run Essential Elements Interactive?