General FAQs
13 articles
Is Essential Elements Jazz a part of EEI?
Where are the rest of the melodies for book 3?
Why aren't emails coming through?
Can I change my username?
Why can't I hear any audio or sound in the Music Studio?
Why Can't I Calibrate my Microphone?
Why isn't my microphone/camera working?
How can I activate additional books in my account?
How do I sign up if I don't have a teacher or school and want to use EEi?
Do I need a high-speed internet connection?
How secure is my information?
Can I use EEi on a tablet or smartphone?
What kind of device will I need to run Essential Elements Interactive?