SheetMusicPlus

Frequently Asked Questions

To add a book of a different instrument from a different series (i.e. - band / strings), you would need to create a separate account. The ...

Can I add an instrument from a different series to my account?

If you just want to change between the music tracks in the music studio, you can do that in the drop-down menu in the Music Studio. That w...

Can I add an instrument from the same series to my account?

Resources are not visible immediately to students. Your teacher has to Share a resource with a specific grade, instrument, or group in ord...

Why don't I have any resources available to me as a student?

You can join your teacher's EEi class through the My Account section. There is a menu option called Join EEi Class. Choose that and simply...

How do I join my teacher's class as a student?

Student FAQs

The EE Jazz Series is not yet a part of Essential Elements Interactive. You can access the online media for Book 1 through www.myeelibrary...

Is Essential Elements Jazz a part of EEI?

The melodies for Book 3 are only for the individual studies and the music near the back of the book. We have plans to record tracks for th...

Where are the rest of the melodies for book 3?

Emails are likely being blocked by your school's email protection system. Here are two possible solutions:
     1) Immediate Solution: Cha...

Why aren't emails coming through?

You can change your username from your Account page.

 
From the Profile section of your Account page, select the pencil icon next to your...

Can I change my username?

We have had some users notice that their audio sliders in the upper right corner of the Music Studio were set to the lowest settings with ...

Why can't I hear any audio or sound in the Music Studio?

The Calibrate icon will guide you through a process to adjust any microphone latency (causing delay in your recordings).

We do recommend ...

Why Can't I Calibrate my Microphone?

Your microphone or camera may not be activated in your browser.  The recommended browser for EEi is Chrome. You need to be certain the bro...

Why isn't my microphone/camera working?

You can activate additional books by doing the following:     1) Log-in to your account
     2) Go to the Music Studio
     4) Activate Bo...

How can I activate additional books in my account?

1. Go to www.essentialelementsinteractive.com 
2. Select Sign Up
3.  Choose Individual to continue setting up an independent account.

How do I sign up if I don't have a teacher or school and want to use EEi?

An internet connection is necessary to use EEi. As with any web-based program, faster internet speeds equate to faster and smoother functi...

Do I need a high-speed internet connection?

All information is stored on the EEi database in our secure center. All information is password protected and only accessible by the stude...

How secure is my information?

YES! EEi works on any device that can get to the internet. We no longer support a downloadable app, but www.essentialelementsinteractive.c...

Can I use EEi on a tablet or smartphone?

PC, Mac, or Chromebook

Windows 10 or Later (recommended)
Mac OS 10.13 or later (recommended)
Chrome is the recommended browser
Internet E...

What kind of device will I need to run Essential Elements Interactive?

General FAQs 

Since there are many resources, resources are not visible immediately to students. We allow teachers to send those resources to students a...

Why can't my students see any resources?

There are two methods to recovering log-in information:1) Student Recovery - If a student has an e-mail address in their EEi account, they...

How can I help a student retrieve their password?

We have many teachers that use EEi and teach at multiple schools. You have a couple of options with this, and it really depends on your pr...

Do I need multiple accounts if I teach at more than one school?

If a student creates an individual account or is part of a different class, they can join your EEi class through the Account section. Ther...

How do I transfer my student into my class?

In order to send communication and/or email to students through EEi, there must be a parent/guardian attached to the students accounts. We...

How do I email students and parents through the Communication tab?

To find your school code, log into your EEi teacher account, select your name in the top right corner, and then select Account.
From the P...

How do I find my School Code?

You can delete multiple students in your teacher account at once by doing the following:

Log-in to your EEi Account
Go to your Account pa...

How do I delete multiple students in my teacher account?

Go to the Change School Year section of your Class Management page here.
You can then advance your classes to the next school year by sele...

How do I change the school year in my teacher account?

Teacher FAQs

EEi is designed to work on Chromebooks. You will need:

Internet Connection
Latest Chrome Browser
Microphone (internal or usb/external)

Y...

Chromebook

EEi is designed to work on Macs and Macbooks. You will need:

Mac OS 10.13 or later
Internet Connection
Latest Chrome Browser (Other brows...

EEi is designed to work on Windows PCs. You will need:

Windows 10 or later
Internet Connection
Latest Chrome Browser (other browsers may ...

Windows

System Requirements

Find answers and get help from Intercom Support and Community Experts

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