Frequently Asked Questions
28 articles
- Is Essential Elements Jazz a part of EEI?
- Where are the rest of the melodies for book 3?
- Why aren't emails coming through?
- Can I change my username?
- Why can't I hear any audio or sound in the Music Studio?
- Why Can't I Calibrate my Microphone?
- Why isn't my microphone/camera working?
- How can I activate additional books in my account?
- How do I sign up if I don't have a teacher or school and want to use EEi?
- Do I need a high-speed internet connection?
- How secure is my information?
- Can I use EEi on a tablet or smartphone?
- What kind of device will I need to run Essential Elements Interactive?
- Why can't my students see any resources?
- How can I help a student retrieve their password?
- Do I need multiple accounts if I teach at more than one school?
- How do I transfer my student into my class?
- How do I email students and parents through the Communication tab?
- How do I find my School Code?
- How do I delete multiple students in my teacher account?
- How do I change the school year in my teacher account?