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  1. Essential Elements Interactive
  2. Frequently Asked Questions

Frequently Asked Questions

Student FAQs

  • Can I add an instrument from a different series to my account?
  • Can I add an instrument from the same series to my account?
  • Why don't I have any resources available to me as a student?
  • How do I join my teacher's class as a student?

General FAQs

  • Is Essential Elements Jazz a part of EEI?
  • Where are the rest of the melodies for book 3?
  • Why aren't emails coming through?
  • Can I change my username?
  • Why can't I hear any audio or sound in the Music Studio?
  • Why Can't I Calibrate my Microphone?
See all 15 articles

Teacher FAQs

  • Why can't my students see any resources?
  • How can I help a student retrieve their password?
  • Do I need multiple accounts if I teach at more than one school?
  • How do I transfer my student into my class?
  • How do I email students and parents through the Communication tab?
  • How do I find my School Code?
See all 10 articles

System Requirements

  • Chromebook
  • Mac
  • Windows
Essential Elements Interactive